Consumer safety starts at the product design stage and continues through material sourcing and manufacturing. Our approach to product safety adopts the following key principles:
PZ Cussons Technical Teams are responsible for consumer safety and managing compliance to Global regulations. We have experts in each of our regional centres in Europe, Africa and South East Asia who actively work with industry associations and regulatory bodies to ensure we are aware of legislative requirements and we work proactively with them to help shape the industry response to managing future issues. Where necessary, we use specialist expertise, such as Toxicologists and Dermatologists, as part of the product safety assessments and decision-making process.
We closely track the scientific literature, general chemical legislation and consumer safety organisations to guide our materials policy within the Group. In Europe these include ReaCh (Registration, Evaluation, Authorisation and restriction of Chemicals), the list of Substances of Very High Concern (SVHC) and the Scientific Committee for Consumer Safety (SCCS).
We apply the same standards to consumer safety whether our products are developed and manufactured in our own factories or externally sourced.
We have adopted the EU Cosmetics Directive as the PZ Cussons Group standard for cosmetic products. This represents the highest safety standard and requires a detailed Cosmetic Product Safety Report to be done for every product before being placed on the market. All new product development is done to this standard and we are working to bring all existing products to this standard.
In our Food and Nutrition business in Greece, Nigeria and Australia we aim to apply high standards of manufacture.
In both Greece and Nigeria we operate to local regulatory standards, in addition to Codex Alimentarius, EU regulation 852/2004 and HACCP principles on the hygiene of foodstuffs are applied. Our Greek factory also has IFS, ISO-9001 and ISO-22000 certification.
The recently acquired Rafferty’s Garden Baby Food brand sources from specialist food producers in Australia who are accredited with the following food safety standards: HACCP (Hazard Analysis and Critical Control Points), ISO22000 (ISO standard specifically for the food industry), SQF – Safe Quality Food (encompassing HACCP principles, covers production, transport and distribution).
We have adopted a Group ‘Materials of Concern’ list which formalises our approach to material selection and acts as the vehicle for communication around the Group. We continue to progress our programme of managing materials and, where there are reasonable grounds for concern on consumer safety or environmental impact, we will adopt a cautionary approach and materials may be restricted or prohibited ahead of any legislation being put in place.
In the past year we have initiated action on the following:
Microplastic Beads – These are used as exfoliating agents in face and body cleansing products and were reported to be accumulating in the oceans and harming marine life. We are taking action to remove or replace them with natural alternatives.
Triclosan – Triclosan is an antibacterial agent which has been under continued scrutiny for several years. We have not used it in our leading antibacterial liquid soap, Carex, and other antibacterial products for many years and have taken the decision to remove it from the few remaining products in which it is used.